"When I checked in, they could not find my room reservation booked and paid through Expedia. I had two reservations. One that was unpaid that was under my name and one that was paid that was spelled incorrectly with the wring phone number attached. I stood in the lobby over an hour trying to rectify the problem. Almost paid for another room until the manager came to assist. I called Expedia twice and they could only find the unpaid reservation and not the paid reservation. It was a complete mess. "
"I like this hotel. It’s simple, clean, no frills and gets the job done. Hallways carpets are a little worse for wear but the room serves the purpose - you get what you reserve! - and you’re close to everything. It’s a “go to” for me. "
Embassy Suites by Hilton Chicago Downtown River North
10/10 Excellent
"The room was perfect, the bar open up at 4pm and they have happy hour at 5:30-7 they do have a little spot to get snack they are over price but they have water if you need any in the front desk . "