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“Cancelled 2 rooms we had booked for nearly a month due to some rooms having flooding issues. Offered us hotels over 20 minutes away which just didn’t work. Also tried to offer us to share a twin room vs having 2 separate rooms booked at another hotel. After a 5am start to get to Woking for work for the day this is the last thing that was needed. At the moment zero accountability (this may change with a full complaint letter). Will also lose a lot of generated cashback and traveller perks etc……

“Clean and nice, but nothing to around it. Breakfast was nice and there is a gym and a bar. The staff was friendly and helpful. It would be a wonderful health resort if they add a spa, sauna, etc. ”

“It was a great property”

“The room is small but adequate for one person, clean and tidy, The host Ron couldn't have been more welcoming and obliging, very friendly house, close to station, town centre, leisure centre, very easy for London, and south coast, need to like cats, i was lucky, new kitten while i was there ,heaven, will be booking next year. ”

“Lovely, well equipped apartment in a great location. Will definitely book again”

“Lovely cosy 3 bed property on a quiet cul de sac just a minute’s walk from the Lake. Clean, everything worked. ”

“Very comfortable modern accommodation with some nice thoughtful touches for arriving guests. Quiet location with off street parking and handy for pub, restaurants and train station. Some lovely walks if you have a dog. Would recommend and also return.”