Yangtze River Delta Luxury Holidays

I’ve never stayed at a hotel before that went from a sense of grandeur to an utter disappointment quite so quickly as the Swissotel Grand. And that’s all down to a wretched piece of room design that leaves a large gap between bathroom and toilet and the bedroom. Not a one off, I saw THREE rooms, all had the same issue. You can see, hear and smell someone doing their business and that’s just not a thing we are used to. The Grand Hyatt has TWO doors for privacy, here you’re part of the show with your partner. No. Not the kind of experience expected of a 4 or 5 star hotel. So we left the next day. Fair enough the hotel didn’t make a fuss. But seriously, fix your rooms!! Eugh!!!!

Great staff! Housekeeping was great!

Service was exceptional from all staff. Basic English communication was good, location is excellent and literally steps away from Waitan tourist areas. Lots of crowds always outside the front doors because of the history of the building. Guests can take a free guided tour (Mandarin and English) of the building and learn about the history. Nightly live jazz music and entertainment which was great (minimum spend rules may apply).

Fantastic hotel and location

I’ve never stayed at a hotel before that went from a sense of grandeur to an utter disappointment quite so quickly as the Swissotel Grand. And that’s all down to a wretched piece of room design that leaves a large gap between bathroom and toilet and the bedroom. Not a one off, I saw THREE rooms, all had the same issue. You can see, hear and smell someone doing their business and that’s just not a thing we are used to. The Grand Hyatt has TWO doors for privacy, here you’re part of the show with your partner. No. Not the kind of experience expected of a 4 or 5 star hotel. So we left the next day. Fair enough the hotel didn’t make a fuss. But seriously, fix your rooms!! Eugh!!!!

Service was exceptional from all staff. Basic English communication was good, location is excellent and literally steps away from Waitan tourist areas. Lots of crowds always outside the front doors because of the history of the building. Guests can take a free guided tour (Mandarin and English) of the building and learn about the history. Nightly live jazz music and entertainment which was great (minimum spend rules may apply).

I’ve never stayed at a hotel before that went from a sense of grandeur to an utter disappointment quite so quickly as the Swissotel Grand. And that’s all down to a wretched piece of room design that leaves a large gap between bathroom and toilet and the bedroom. Not a one off, I saw THREE rooms, all had the same issue. You can see, hear and smell someone doing their business and that’s just not a thing we are used to. The Grand Hyatt has TWO doors for privacy, here you’re part of the show with your partner. No. Not the kind of experience expected of a 4 or 5 star hotel. So we left the next day. Fair enough the hotel didn’t make a fuss. But seriously, fix your rooms!! Eugh!!!!

Fantastic hotel and location

Great staff! Housekeeping was great!

Service was exceptional from all staff. Basic English communication was good, location is excellent and literally steps away from Waitan tourist areas. Lots of crowds always outside the front doors because of the history of the building. Guests can take a free guided tour (Mandarin and English) of the building and learn about the history. Nightly live jazz music and entertainment which was great (minimum spend rules may apply).