「I can’t say enough about how spotless this hotel is! What a pleasure!
The staff were very friendly and welcoming. Food service could lag a bit, but that’s island time! The reception staff and Juju from the restaurant were very helpful.
This hotel isn’t on the beach but every effort is made for you to get there easily is made. You can borrow snorkel equipment and there is excellent snorkelling within walking distance . The Indigo’s area on the beach is lovely and there were always loungers...
「Amazing stay at West Bay club. The room was spacious and well equipped. The view was magical.
Staff was helpful. We especially enjoyed our time on the beach and the bartender. Irene was truly a gem!!」
「Only thing is Wi-Fi speed very very very poor (solow)! Only first day ok (not fast just can using) 2 3 4 days. Every day. Too solow. Can not open website! Map! Who can believe? Hope there can update speed, every one need internet! 」
「The staff at the Sands was the absolute best part - Robyn was amazing and so incredibly helpful as we were traveling with my elderly mother. Lee (the bellman) was the sweetest and also so helpful. Truly everyone we encountered was so pleasant. We would 100% go back.」
「This was our first time in Turks & Caicos and our first visit to Rock House. We thoroughly enjoyed our visit. The pool is spectacular and the views are amazing. We stayed in the Ridge section, which was situated upstairs and in close proximity to the pool and restaurant area. I didn't reserve a room with a private pool, and unfortunately there was not an option for me to upgrade after booking, which was not ideal, but okay. The most underrated hotel feature are the breakfast options. While the...
「The rooms were a bit outdated, but I would still stay here again. The staff made me feel like I was visiting family! The rooms were clean, the staff were kind and very accommodating. The best part is the location of the hotel to the beach. Felt like I could roll out the bed and be on the beach. We even tried to re-book another visit before we checked out but all the rooms were sold out. No need to look any further, just book the room!」