“I felt that the staff was aggravated that we were in the halls. I felt uncomfortable when they blocked elevators with carts and groups talking and I had to actually say excuse me and they didn't move. I am not sure they were able to understand the way they are conducting themselves was unprofessional. I did not feel like a guest who was valued. The hot tub was not adjusted properly and the jets were out of control. Not relaxing at all.”
“I felt that the staff was aggravated that we were in the halls. I felt uncomfortable when they blocked elevators with carts and groups talking and I had to actually say excuse me and they didn't move. I am not sure they were able to understand the way they are conducting themselves was unprofessional. I did not feel like a guest who was valued. The hot tub was not adjusted properly and the jets were out of control. Not relaxing at all.”
Christine