上胡珀岛 2 星级酒店, HK$653 起

“Ok”

“The pool water appeared cloudy and not clean. Not enough chairs at the pool. Elevator was stifling hot for some reason. Shampoo canister was empty in shower. 3 towels for 4 people. Gym was under construction so no fresh water station. Breakfast was excellent- good coffee.”

“The manager over at the hotel is very rude! Terrible attitude. Also I was booked for 2 weeks and only stayed a week. I paid from June 19th- July 3rd. I left on June 26th she was trying to get me to pay additional 510.00 on June 26th I was asking questions and she was getting a attitude she took and told me I had to vacate, she also put a no trust passing on me. All to what i explained above! I will never in my life stay at another extended stay, I will also never refer anybody!!! I’m in the……

“We had an excellent stay, and I especially want to recognize Carina at the front desk for her outstanding customer service. After breakfast, my husband accidentally left his phone behind. Carina found it and made sure it was safely returned to us. She was incredibly accommodating, professional, and genuinely kind throughout the entire experience. Her honesty and willingness to help made a stressful situation turn out wonderfully. Employees like Carina truly make a difference, and she made our……

“We arrived at the property to find it was closed. No advanced notice. We had called the hotel several times to alert them that we would not arrive until after 8, phone message said they were busy helping other customers or had stepped away from the desk. Had to find another hotel at 8:30 on a Friday night.”