俄亥俄西北部 3 星级酒店, HK$418 起

“The room needed vacuumed. It had sand all over it and dirt when you first walked in on the hardwood floor. The balcony could’ve used some cleaning. It was unusually dirty. Other than that, not a bad experience considering it’s on the beach and on the lake. I just don’t understand why the rooms aren’t cleaner.”

“The staff were excellent. They were very friendly and helpful. Besides the water park, which was clean and loaded with fun, the life guards were excellent! There was an arcade, bowling, putt putt and even an escape room. We had a great time. ”

“Plenty of parking, with clean rooms. Breakfast was alright, could use some more options, but that was the only negative really.”

“The television didn't work.”

“Ok”

“A third of the staff were friendly and helpful. Breakfast was an issue. Packaged cereal made my daughter sick. Yogurt was old and lumpy. Omelet wasn’t good, potatoes were okay. Fitness was outdated, dumbbells were useful. Pool area was very warm. The room was clean. Toilet takes a while to flush. Shower/tub could be updated.”

“Very disappointing experience from the moment we arrived. The self-check-in kiosks were not working for me and several other guests, which created a long line. To make matters worse, there was only one employee handling check-ins, so it took an unreasonably long time just to get our room. Unfortunately, things did not improve after check-in. The room had a noticeable bad odor, and when we checked the bunk beds, there were old chips and debris underneath the mattress that looked like they had……

“Very helpful staff and clean rooms. Love the hot tub and pool!”