「Wall paper on floor, bannisters left over a week on the floor to trip over and studs to fix bannisters dangerously sticking out of wall. Room numbers were written on paper, stuck to wall with sticky tape, easily moved around by mischievous tenants. Carpets up in places, very dirty carpets in some areas. Very noisy, little insulation for sound. No restaurant 4 nights each week, daily breakfast very poor. Some staff helpful, some found it hard to smile or be pleasant. No fan in bathroom so room...
「They overbook It and promise give refund. But they don't give me back the money. And terrible service. So slow transfer us to another hotel at 1 am. The staff don't show any sorry!」