Jiaxing 5 Stars Hotels

"Best hotel in Hangzhou. Great location for west lake touring "

"The staff are very helpful without being disturbing. The hotel is very new and comfortable. The layout of the hotel room is spacious."

"Great place to stay. Great location too. Will revisit if I travel to Hangzhou"

"The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is...

"Great pool"

"お部屋も綺麗で朝食も美味しくて良かったです"

"Very close (walking distance if not raining) to the old city - allow a good day to cover it all, and this is one of the least commercialised water-towns accessible from Suzhou or Shanghai, but not much else to do there unless you're at a conference etc. that the hotel caters for. Good, comfortable, clean working room with full amenities, nice view of the lake, very good local arts shop in the lobby. The restaurant was OK - lack of English skill resolved by ordering via iPad with pix. If there...

"The overall experience was amazing from the opulence to the service this hotel has it all. This hotel should be classed as one of the wonders of the world."

"Gorgeous hotel, well managed. Staffs are professional, courteous. Rooms are clean, spacious, quiet with absolutely beautiful view of the river. Will stay here again in the future visit of Hangzhou. "

"Great"

"Best hotel I've ever been."