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Santa Ana Star Casino Hotel

Photo gallery for Santa Ana Star Casino Hotel

Featured image
Indoor pool
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
View from Room

Overview of Santa Ana Star Casino Hotel

Santa Ana Star Casino Hotel

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
54 Jemez Canyon Dam Rd, Bernalillo, NM

Explore the area

  • Popular LocationSanta Ana Star Casino1 min walk
  • Popular LocationCoronado Historic Site18 min walk
  • Popular LocationJ&R Vintage Auto Museum18 min walk
  • AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)25 min drive

Choose dates to view prices

About this area

Bernalillo

Located in Bernalillo, Santa Ana Star Casino Hotel is in the historical district. J&R Vintage Auto Museum and Anderson-Abruzzo Albuquerque International Balloon Museum are cultural highlights, and some of the area's activities can be experienced at Santa Ana Golf Club and Corrales Winery. Ready for a night out? Consider Santa Ana Star Center.

What's nearby

  • Santa Ana Star Casino - 1 min walk
  • Santa Ana Golf Club - 12 min walk
  • Coronado Historic Site - 18 min walk
  • J&R Vintage Auto Museum - 18 min walk
  • State Farm Bernalillo Soccer Complex - 3 min drive

Getting around

  • Albuquerque Alvarado Transportation Center - 22 min drive
  • Albuquerque International Sunport (ABQ) - 25 min drive

Restaurants

  • Where to eat
  • Choices Food Court – Restaurant with a bar offering American cuisine. Serves lunch and dinner daily.

About this property

Santa Ana Star Casino Hotel

3-star Suburban hotel near Santa Ana Star Casino
A restaurant, a business centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and wedding services. All 204 rooms offer comforts such as pillowtop beds and premium bedding, plus in-room free WiFi and flat-screen TVs with cable channels. Coffee makers, down duvets and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Santa Ana Star Casino Hotel offers 204 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Pillowtop beds feature down comforters and premium bedding. 49-inch Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant

Things to do

  • Shopping
  • Swimming pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (12000 square feet)
  • Meeting rooms 7

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 June:
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 2320 out of 3051 reviews
5 - Excellent 76%
Rating 4 - Good. 506 out of 3051 reviews
4 - Good 17%
Rating 3 - Okay. 124 out of 3051 reviews
3 - Okay 4%
Rating 2 - Poor. 44 out of 3051 reviews
2 - Poor 1%
Rating 1 - Terrible. 57 out of 3051 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Food service lacking
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They are always a pleasure to stay with. The staff is very accommodating and hotel is so clean. Love it!
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean and friendly staff, very nice rooms
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not allowing outside alcohol but gift shop closing to early
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
So very clean and the staff is fantastic. The rooms are large and comfortable. The steak restaurant was amazing but you do need a reservation for dinner. Very close to the main highway, so easy 1/2 hour to Albuquerque or Santa Fee.
Stayed 3 nights in Oct 2021