奥尔顿奥尔顿广场购物中心附近酒店

“the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple”

“I am leaving a one star review because this property charges a nightly amenities fee that is a separate charge from the room rate. According to the staff on site, this amenities fee is for breakfast, the gym, etc. (we did not use any of these services) Expedia advertises the breakfast as free. When I complained to Holiday Inn, they sent me the number for Expedia. When I called Expedia, they told me there was nothing they could do and after speaking to the hotel staff further it also covers the……

“The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP……

“Loved our stay as the location was convenient to the Rail Trail along the river. Also an easy drive to the STL Arch and away from the hustle of the city. Anna was particularly interested in our comfort and satisfaction. Her professional and attentive manner was a delight. She genuinely seemed to care about our satisfaction and comfort. A refreshing attitude from a hotel staff member. The bed was very comfortable with clean and crisp sheets. No coffee in the room but with a microwave we……

“I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above……

“The carpeting in the room was sticky, the bathroom door was very loud every time we tried to close it, and the WiFi was an ordeal to sign in to. Would definitely not stay here again.”

“It was a nice clean room. The sink is not in the bathroom, which I didn’t catch in the pictures, I just don’t prefer that set up. The people were very nice. The “road noise” other people mentioned wasn’t an issue for us although we were in the front of the motel. ”

“You won't Regretfully your stay. Friendly hosts”

“Needed better pillows and bedding.”