阿鲁巴家庭式酒店

“Old rooms with old furniture!”

“The shops , the staff amazing! ”

“The property was newly renovated and looks nice. However, the tile floors in the room and bathroom need a thorough mopping. It was dirty upon our arrival. The wet floor in the bathroom, mixed with the accumulated dirt, made our bare feet dirty. We asked the staff to mop. All they did was smudge the traffic area. ”

“Word for the wise! If you pay for the “huts” on the beach for your entire stay, make sure you claim them daily between 7-9am or they are forfeited and given to other guests. You are not charged but you don’t have your hut. Many guests were upset as that is the reason you rent them so as not having to rush down in the morning. ”

“I’ve stayed at this hotel multiple times (5–6 visits) and always had a great experience, which is why this situation is so disappointing. I was charged for a restaurant bill at 7:09 AM on the day of my arrival, even though my flight landed at 1:55 PM — clearly impossible. I contacted both accounting and management and provided full proof, but no one has responded for 10 days. It appears a simple mistake was made, but instead of resolving it, they are ignoring the issue. Very disappointing……

“Such a Beautiful resort! Very friendly, helpful & accommodating staff. Food was delicious & there was an abundant selection of choices. Room was very clean, spacious & well designed with an amazing view! We loved the pool design & resort location on the gorgeous beach! We enjoyed our stay to the fullest & can’t wait to come back again soon! ”

“The hotel was great, everything was very clean and the service was 10 out of 10. I would definetly stay again”

“The Hilton was great once again. I’m 81 and they put us in the Main building rm 1305 it was fabulous, so nice easy for me to move around. The staff is the very best. ”