4/10 Poor
Taryn
11 Jun 2024
Disliked: Cleanliness, property conditions & facilities
If you’re interested in a “bed to sleep in” Seymours on Lydiard will fulfil the brief; however, if you’re looking for a clean and inviting room, you’ll be disappointed. The room I stayed in was very dirty, with finger prints present on numerous walls, stains on the carpet, fluff and dirt where furniture had not been moved to vacuum, copious amounts of dust, food crumbs in cupboards and food stuck on kitchen cupboard handles, food stuck on surfaces behind the rubbish bin and should I wish to have cleaned myself, a dirty and used kitchen sponge (which you’d expect to have been changed for each customer). In the bathroom, there was rotten and mouldy crevices in the shower, which also leaked onto the floor and appeared to have been siliconed, rather than replaced, multiple times. The purpose for my stay was to recover from a medical procedure and this is not the environment I would have stayed in, knowing what I know now. As a local Ballarat resident, this is a disappointing venue for visitors to our city. When raising concerns, staff neglected to respond or address these matters.
Taryn
Stayed 6 nights in Jun 2024