Kingston Bank of Jamaica Hotels

"My husband and I celebrated his birthday at the R Hotel, and the service was extraordinary from start to finish. Every team from the restaurant to the front desk, housekeeping, maintenance, and especially the gate personnel showed exceptional professionalism and genuine hospitality. Special thanks to Shamoya and Vennissa for their clear guidance on Uber services and ensuring we felt safe during late-night outings. Deneissa delivered phenomenal guest service with warmth and efficiency. In the restaurant, Susan and Nakia provided fresh meals, pleasant smiles, and consistent courtesy. Housekeepers Lotoya and Cordell went above and beyond with daily fresh linen and laundry assistance. The hotel is immaculate, modern, and beautifully maintained, with a fresh scent and stylish décor. Security protocols are strict yet reasonable, giving guests freedom with safety. The District 5 bartender (Asian features) was polite, respectful, and attentive. A special commendation to Monique Gossop, whose hands-on leadership and problem-solving skills set the tone for the entire property. Even on short notice, the team created a wonderful birthday room setup that made our stay unforgettable. Highly recommend this hotel delivers excellence at every level."

"Clean rooms & the front desk staff was very pleasant and welcoming."

"As always. First class"

"Room was great! Amenities and staff very friendly "

"Very professionally staff room was clean this is my to go hotel "

"Checking in was a breeze. Dining was excellent, parking was easy. Friendly staff"

"The property was very clean and the staff were very friendly. I stayed on the 6th floor and was very pleased with the cleanliness of my room. My cleaner Janice was always on time to make up my room and she was very friendly. The staff at the front desk were very pleasant and accommodating."

"The staff is very welcoming and warm! Place nice and cozy. I will definitely be back!"

"you are basically their hostage, as they lock you behind an iron gated entry and you have no key. no privacy or freedom. also this is located in bad part of town"