Heritage Inn & Suites St. Louis/Fenton, Trademark by Wyndham
4/10 Poor
"Room was not clean. Stains on the sheets stains on the shower curtains not to mention the sink or the tub would not drain! No toilet paper in the bathrooms just a half roll left on the holder. Two towels for a family of four the whole stay. They didn't even have towels in the pool area. And the pool area was the most disappointing. I only stayed here because of the indoor pool and it wasn't even an indoor pool. The pool literally goes to the outside so it's absolutely freezing. That is not an indoor pool to me that false advertising because no where on there description does it explain the pool being inside and out. And then the staff doesn't care about public intoxication in the pool!! Literally drunk people in the pool area with alcohol around my kids! I will definitely NEVER be staying at the hotel again and I wouldn't recommend it either. Got up early in the morning for breakfast and they couldn't even keep up with breakfast for everyone and by the time we got up there even though it was early everything was cleared out."
"Room was nice, clean, mostly quiet. As soon as we stepped off the elevator we could tell that someone had been smoking pot. That odor finally cleared after about 2 hours."
"The room was mostly satisfactory, and the buffet breakfast was good, although not varied enough day to day, but the neighborhood was questionable. The hotel has an armed security guard, and I was cautioned about venturing out at night."