「The experience is great. Everyone in the hotel is nice and helpful. The room is well designed and clean. Surely will come again when visiting Sydney.」
「Room is clean, though is a bit small with just a couch. Difficult to work on a couch so we requested a chair. The staff was helpful and provide us one.
We had a $50 voucher to use, however all of our 3 nights stay the in room dining menu is the same. it could be better if there are more choices.
The buffet breakfast is in a different building in the Star. Plenty of choices and is spacious, but the hygiene could be improved. As seen there are insects in the area. Greatly reduced the appetite....
「Front desk service was exceptional! "Vernice" the Front Desk Manager went above and beyond to assist us with our stay (looking up transport routes, organising an early check-in and organising a shuttle back to the airport). You just don't get good quality service like this anymore. 」
「best location with easy access to everywhere. walking distance to the city, central station and the light rail. very safe and comfy stay. love the decor and theme of the hotel and room.」
「Crystalbrook is perfectly situated in Surry Hills. It’s perfect to travel throughout Sydney, with many transport options. But there’s also a great restaurant and bar scene nearby.
The rooms are cleaned and well kept, and the staff is very friendly. Great stay overall!」
「Very nice and helpful staff. Clean and spacious.
The bathe and hand towel are very clean. Bed and all other facilities are comfortable. All bath gel , hand wash and shampoo are provided. You can ask from the reception when you want any other accessories. I have some problem for the connection of the wifi. The staffs are very pleasant and can solve the problem immediately. Therefore, the wifi is very good. There are free bottle of water and coke in the fridge. There is convenience store...
「I booked a one-bedroom suite, but the first room they gave me was on the lower floor. The view was blocked by the opposite hotel. We needed to close the curtains all the time. Fortunately, they let us move to another room for the other two days. This room faced another direction and on a higher floor. It was much better.
There is a bus 440 heading to Bondi junction in front of the hotel. Within 10 mins walk, you can get to L2&3 to The Rocks and trains to Central Station. 」
"Hotel room is very spacious located in the city centre which takes only 10 mins walk to Darling Harbour, Townhall, Hyde Park and 3 supermarkets. Adequate amenities for cooking and laundry. Clean and comfortable room. NESPRESSO coffee machines are available in lobby."
