London Bupa Cromwell Hospital Hotels

"Great location and friendly staff"

"We stayed in this hotel when it was the K&K and it was charming then. The hotel has had an extensive upgrade since then. The staff are without exception, exceptional and professional. O"

"Amazing views of Hyde Park and Kensington Gardens. Room was spacious and comfortable and the bathtub was a real treat after a long day out. Free access to the public Anytime Fitness club was also appreciated. But above all the staff were the icing on the cake - always with smiles and eager to help. "

"Everything went as expected. Staff very welcoming and helpful. Great location."

"Point A near Earl’s Court is my go to hotel for London. Perfect neighborhood location, close to all transportation options and great start for walking tours. Easy check in with friendly staff. Rooms are small but perfect for solo travelers. Modern and clean. Great optional breakfast in the lounge area that is very comfortable to hang out in if you need a bit more room. "

"All fine but did book hotel primarily for use of spa with son. Jacuzzi not working and separate sauna so didnt bother. Make sure if you want breakfast you double check price as price at check in (which i dithered about) was less than what i was charged next morning. Nice enough hotel, quiet location"

"Overall nice room, though found a stray toe nail clipping in each of our adjoining rooms. Sink faucet had lime buildup/rust, and drain plug broken. Would be nice to have a box of tissues available in the room. Staff were great, though. And rooms were otherwise comfortable. "

"Room was very clean except found few stains on bedding, AC/heater works well, our bathroom had a bit of plumbing odor, walkable food/store spots, metro/bus are 4-8 mins walk! "

"Very friendly staff, just like all the other comments. We were able to check in a little early thanks to a lovely woman at the front desk—so appreciated. Well-located. The room was decent, comfortable and clean, but missing a few details - like wash cloths, a shower that kind of overflows onto the bathroom floor since the drains didn’t empty quite fast enough, a random tooth brush found in the bathroom when we first arrived. None of these were dealbreakers and we had a perfectly nice stay, but just a little more focus on housekeeping details would have upped the impression."