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Reviews of Element by Westin Calgary Airport

3 out of 5
Element by Westin Calgary Airport
2855 Sundridge Way NE, Calgary, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1004 reviews" "
Rating 8 - Good. 236 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

YOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities
Dusty Dirty old room
Stayed 1 night in Apr 2024

8/10 Good

Faye

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed there on a weekend and there was nowhere for us to park in the hotel parking lot as they had functions going on. The hotel itself is really nice though.
Stayed 3 nights in Apr 2024

10/10 Excellent

malyn

Liked: Cleanliness, staff & service, property conditions & facilities
Drinkable tap water,parking,location,breakfast,facilty,perfect hotel for me
Stayed 1 night in Apr 2024

6/10 Okay

Crystal

Travelled with partner
Liked: Cleanliness, staff & service
room was upgraded however tv did not work or the 2 bedside lights. Had to get maintenance to fix during the stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

8/10 Good

Ashkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room. Spacious. Very clean. Front desk staff were very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Marvin Norman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice n large. I booked a King bed with a pull out couch and a half kitchen with fridge stove and cupboards. Lots of room for our grandson to walk around. Great room!
Stayed 1 night in Apr 2024

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and breakfast has good selection. Room has kitchenette and location is conveniet.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark-Anton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious, heated underground parking was very convenient in my stayed due to weather, gym was ok, only thing I don’t like was breakfast option was same in two weeks I stayed in hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

John

Travelled with pets
Liked: Cleanliness, staff & service, amenities
It is a "stretch" to call this an "airport" hotel ... they do have a shuttle back and forth to the airport, but it is a 15 minute drive. I was also unpleasantly surprised to find resistance to taking my dog (in a carrier) in the shuttle .. very strange for a pet friendly hotel!
Stayed 1 night in Apr 2024

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the serenity of this property. The Elements theme really comes through. Lived the fred airport shuttle, the fabulous complimentary breakfast, the comfy king bed, and even had time for a swim in the pool and soak in the hot tub.
Stayed 1 night in Apr 2024

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints.
Stayed 1 night in Apr 2024

10/10 Excellent

Ornela, Edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities, room was really nice - new and modern decor. Good dining options, lots of parking and property was easy to get to from the airport, and I'm a good location.
Stayed 1 night in Mar 2024

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, helpful and courteous.
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Malwinder

Travelled with group
Liked: Amenities
Great staff and amazing breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

GAIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and quick, we even got a phone call after we got to our room asking if everything was good!!!! Pool was good. TV is mostly on demand
Stayed 1 night in Mar 2024

10/10 Excellent

Karankuljit

Stayed 3 nights in Mar 2024

10/10 Excellent

William Duang

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel from customer service until you check into room very clean
Stayed 1 night in Mar 2024

6/10 Okay

Lyle

Travelled with family, Travelled with pets, Travelled with partner
Liked: Amenities
Only one elevator working, one was broke down, room needed a little tlc and the tv was mounted on a wall which was hard to watch from the bed , staff was great, room was a bit stark but was setup for bringing your pet to stay with you
Stayed 1 night in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was short, and they kindly provided a voucher for free drink. Brandy who was behind the counter, served both professionally and courteously.
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really with 3 stars price enjoying 5 stars amenities.
Stayed 5 nights in Feb 2024

10/10 Excellent

JAZZY

Stayed 2 nights in Mar 2024

10/10 Excellent

Julieta

Business traveller
Very clean and excellent breakfast
Stayed 1 night in Feb 2024

8/10 Good

Garth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I are regular guests at Element staying there for a few days every 2 or 3 months. The staff are friendly and welcoming and due to our regular visits are now greeted with "Welcome home" and they really go to great lengths to accommodate our requests. The hotel is very clean and has well maintained gym and swimming pool facilities. It is very convenient to have the heated underground parking, especially in winter. The breakfast that is included has been very attractive over the years offering different cold and hot options, including non pork meat selections, bacon, eggs, hashbrowns, selection of pastries and breads. This breakfast has always been a cut above the other chain hotels. On our last visit, however, we were disappointed to see that there have been some cutbacks and the only hot selection they have is scrambled egg and bacon and although this might be okay for some, those of us who do not eat pork have a very limited selection. They also no longer have the greek yogurt or the hasbrowns. With all these cut backs it's disappointing that there's nothing that sets Element apart from the rest.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Property conditions & facilities
It’s wasn’t bad
Stayed 1 night in Feb 2024

10/10 Excellent

Vibol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, staff friendly, great breakfast, gym, hotube, free parking
Stayed 2 nights in Feb 2024

4/10 Poor

Darla

Stayed 2 nights in Feb 2024

8/10 Good

Roberta

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Room is a little worn in areas, but clean and quiet
Stayed 1 night in Feb 2024

8/10 Good

Christopher Paul

Stayed 3 nights in Feb 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Will be staying there again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Darlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Rooms and common areas were very clean . Rooms were fairly large with a desk area and mini-kitchen .
Stayed 1 night in Feb 2024

2/10 Terrible

Rhonda

Stayed 1 night in Jan 2024

6/10 Okay

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ajmal

Liked: Cleanliness
Clean
Stayed 1 night in Jan 2024

6/10 Okay

mohsin

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Fake upgrade
I booked a king room with an obvious kitchenette as per pictures. Which I have done 7 times previously at this same hotel! When I got to my room it stunk and there was 2 Queen's. When I inquired at front desk they were like we upgraded you as the room I booked didn't have a kitchenette, that is total rubbish. That is not an upgrade and I have been staying at this hotel for almost a year. I didn't like how the front desk used a lousy excuse and there attitude was so off putting. I should have been given the room I paid for (booked it in advance) and not lied to. The hotel is starting to look weathered, more emphasis should be on the complete cleanliness of the property.. The bed was comfortable as always. Time to look for a new hotel to stay at.
Stayed 1 night in Jan 2024

10/10 Excellent

Arsenios, Oakville

Excellent in every way
Stayed 2 nights in Jan 2024

10/10 Excellent

Rosaleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms felt a bit like a dorm but they were clean and well maintained. Included breakfast was really good
Stayed 1 night in Jan 2024

4/10 Poor

Caleb

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Brock

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the hotel was pleasant and accommodating.
Stayed 1 night in Jan 2024

8/10 Good

Becca

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024