At Hideaway at Royalton Riviera Cancun, an adults-only all-inclusive resort, guests enjoy a peaceful escape with practical luxuries. Enjoy a free breakfast buffet, beachside massages, yoga on white sand shores, snorkeling, kayaking, and 10 diverse restaurants.
Located in Puerto Morelos, Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated is next to a golf course and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and El Sol de Cancun are also worth visiting. Looking to get your feet wet? Windsurfing and fishing adventures can be found near the property. Visit our Puerto Morelos travel guide
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500
What's nearby
Arrecife de Puerto Morelos National Park
5 min walk - 0.4 km
Puerto Morelos Beach
19 min drive - 17.8 km
Ojo de Agua Beach
22 min drive - 20.3 km
Puerto Morelos Town Square
23 min drive - 20.7 km
Moon Palace Golf Club
14 min drive - 11.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
19 min drive
Restaurants
the cave
19 min walk
Agave Mexican Cuisine
16 min walk
The Grill
17 min drive
Diamond Club Lounge
15 min walk
Grand Central Buffet
16 min drive
About this property
Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated
Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated, you can look forward to a free breakfast buffet, an adjacent golf course and a casino. This property is a great place to bask in the sun with a beachfront location, 5 beach bars and beach massages. Treat yourself to a Swedish massage, a body treatment or aromatherapy at The Royal Spa, the on-site spa. Make sure that you enjoy a meal at the 10 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include snorkelling, kayaking and scuba diving. Free in-room WiFi is available to all guests, along with a nightclub and 6 swim-up bars.
You'll also enjoy perks such as:
2 outdoor pools along with 6 swim-up bars, sunloungers and pool umbrellas
Free self-parking and valet parking
3 indoor tennis courts, express check-out and express check-in
A billiards/pool table, a 24-hour front desk and beach towels
Guest reviews speak highly of the beach locale and helpful staff
Room features
All 343 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and pillow menus.
Extra conveniences in all rooms include:
Bathrooms with Jetted bath and rainfall showers
49-inch plasma TVs with premium channels
Separate sitting areas, coffee/tea makers and ceiling fans
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Dancing
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Free buffet breakfast available daily 7:00 AM to 11:00 AM
10 restaurants
2 poolside bars
4 bars/lounges
5 beach bars
6 swim-up bars
A coffee shop/cafe
Couples/private dining
Snack bar/deli
Restaurants on site
Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Taj | Indian Cuisine
Zen
Things to do
12 slot machines
18-hole adjacent golf course
2 outdoor pools
3 indoor tennis courts
8 gaming tables
Billiards/pool table
Casino
Designer stores
Full-service spa
Health club
Hot tub
Kayaking
Library
Nightclub
Sauna
Scuba diving
Shopping
Snorkelling
Yoga classes
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (102 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
More
4 floors
Banquet hall
Beaux Arts architecture
Built in 2014
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Blackout drapes
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
49-inch plasma TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Sanitation services: MXN 79.20 per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-007-005839/2025
We should mention
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive
Frequently asked questions
Does Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated on 7 Apr 2026 start from HK$2,079, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Self-parking and valet parking are free at this property.
What time is check-in at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Checkout is at noon.
Are there all-inclusive benefits at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, dance classes, yoga classes and more.
Where is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated located?
Located in Puerto Morelos, this beachfront property is next to a golf course, just steps away from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 6 miles (10 km).
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Reviews
Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property was very well kept i would stay here again . Also all the staff members were really great
Taja
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Cynthia
19 Mar 2026
Liked: Cleanliness, staff & service, amenities
I cannot rave enough about this resort. Everything was amazing. The staff was so attentive and kind. The food was great. The pools were sparkling. Our room was gorgeous.
The entire facility was clean and enjoyable. Booking through Expedia allowed us to utilize the Expedia Helpdesk which was very helpful to my husband and I. Yael provided us her whatsapp contact info and told us to reach out with any questions or concerns. She replied promptly and was always kind with a smile. She resolved issues like tv malfunction and a leak under the sink in our room. Yael made our stay memorable, and we will definitely be returning to this property.
Chance
Stayed 2 nights in Mar 2026
Verified
4/10 Poor
Jeff Ronald
2 Mar 2026
Pools and beach bars were nice. There was shade in the main pool which was very nice for us. Drinks were made well. Spa was incredible. Staff were friendly and caring. Food was ok at best. À la carte service was slow and food was less than average for very long waits. Hallways were noisy in the mornings with cleaning carts running back and fourth. Overall we will not return but it was not terrible.
Staff, food, amenities and the entertainment are beyond limits except that our room are not ready until 5:45pm which is unacceptable. Even though we arrive in the resort around 2pm.
Room - Didnt receive clean towels when out. They did respond quickly.
Staff- Very professional. Guermo at the pool was lovely and efficient.
We got tired of all the add-ons the tried to sell us again and again. Many times a day.
Victor who worked with us through Expedia was wonderful.
Unfortunately, our stay did not meet our expectations, and we feel compelled to provide feedback.
The quality of food at the specialty restaurants was far below what we anticipated. The dishes served were disappointing, and the drinks were watered down, which detracted from the dining experience and all inclusive package. Additionally, the staff seemed pushy and lacked effective communication among themselves, leading to repeated disturbances regarding the events we had booked.
Our spa treatment was particularly unsatisfactory; instead of a relaxing session, we were asked to listen to a 90-minute lecture, which was not what we expected explained after I asked when I first book. Moreover, I was unable to arrive on the first night due to a flight delay caused by Mother Nature. Despite this, we were informed that no partial refund could be issued, and I plan to address this matter directly with Expedia.
As well we observed that the fast food trucks and buffet offered better food options than the specialty restaurants. Higher club status guests expressed similar concerns, indicating that these issues are widespread. On a positive note, we appreciated the room upgrades feature provided during the storm, which was extremely helpful. The cleaning staff were great. The beach was beautiful—although visitors should be mindful of seaweed. Check-in staff were awesome
Overall on the value for money paid, we would rate our experience 3/5 stars.
Room cleanliness was a 7.5/10. It was clean; towels were changed daily and bed was made. Also floors were freshly mopped every other day. I found the faucet in the sink and shower were a little dirty, build up from hard water? The water in the showers smelled weird and so did the sink. I noticed my pillowcase wasn’t changed one day when I requested it was. Not a big deal just something small.
Staff was almost always excellent. Kind, nice, welcoming and always said good morning or hello which was pleasant. I didn’t find the bed all that comfortable but I was so tired it didn’t matter most nights.
I don’t LOVE the drinks. The margaritas didn’t taste like the real deal because everything used that sugary mix. Aperol spritz were goo, prosecco was good, beer was amazing and refreshing.
Air conditioning and fans were great but loud. If you like white noise this works well. Pools were great so we’re hot tubs. Food I would need a write a completely separate review. Dining at the Dorado (hideaway seafood spot) alone is worth having access to the adults only! Buffet was good if you knew what to get, fresh pizza from the oven, tacos, stir fry, I found a fly in my lettuce twice. What are you gonna do. Fruit was great and fresh and LOTS of variety. I really like the Mexican spots for dinner and even GRAZIE was good my steak was honestly cooked better then at the steakhouse.
Beach was beautiful. Water was beautiful. I spent wayyy more time I did there than at the pool!
Room is nice and clean all the time. Staff are nice and friendly. So many things to do inside the resort, from morning yoga to parties at night. Food is good too.
Room was very nice and clean. Room service was wonderful as well. The staff were absolutely amazing kind and super helpful! The cooks are the only staff that did not appear to be happy. The rest of the resort staff 5 stars! Some of the nicest people we have ever met! We had a wonderful time and it was so beautiful the resort and the property. The ocean was an absolute pleasure!
The rooms were clean and well lit, the staff was pleasant and helpful shout out to Vanessa, Briana, and Alejandro. The spa was amazing, the food was great.
Really appreciate our Expedia rep Andy! I had no idea that we would have someone in the hotel that was accessible to help us at any time. He was very attentive to our needs at all times and helped us have an amazing stay. He went above and beyond. Thanks again Andy!!!
Thanks to the Royalton it was a beautiful resort.