I had an amazing experience at Hotel Xbalamqué! The hotel has so much character — from the unique Mayan-inspired decor to the beautiful artwork throughout the property. The atmosphere felt fun, welcoming, and full of charm.
The staff was friendly and helpful, always making sure I had what I needed. My room was clean and comfortable, and I loved the little details that made the stay feel special. The location was also super convenient, with lots to explore nearby.
If you’re looking for a place in Cancún that’s affordable, full of personality, and not just another generic hotel, I highly recommend Xbalamqué.
Destiny
於 2025 年 6 月住了 5 晚
10/10
Súper bien ubicado excelentes instalaciones y atencion
Karina
於 2025 年 7 月住了 2 晚
8/10
Buena relación calidad-precio.
Mariló
於 2025 年 6 月住了 3 晚
10/10
Moisés
於 2025 年 5 月住了 1 晚
8/10
All was fine…!
I wish my vacation will continue but it was my last day…!
DANIEL
於 2025 年 5 月住了 1 晚
4/10
To new management: I have been going to this boutique hotel for years. The staff is lovely, the artwork on the building/interior is just amazing and the location is near the bus station/hospital and good restaurants. BUT, new management has decided to do away with one of the best features: the POOL is GONE!!! In all of the advertising, the pool is featured>the pool has been replaced by a "cenote" where you cannot swim!!We were sent over to another hotel's pool to swim in. It is HOT in El Mexico and we need a POOL!!! you have destroyed one of the best features of the property>WHY??? as a long time customer, I want the original pool back, please. AND please change your advertising to reflect this new development. Your advertising at present is completely misleading and customers are upset.VERY DISAPPOINTING>
BONNIE
於 2025 年 5 月住了 8 晚
10/10
Excelente servicio!
Janin
於 2025 年 5 月住了 7 晚
6/10
So much attention to esthetics on the outside and hallways. However, the inside of the room had an Old TV, stained curtains off the hooks, safety lock on window missing screws. Dated furniture that had nothing to do with the Mayan charm marketed. Don’t get me wrong, for the price my expectations were not that high to begin with. But even then, the inside of the room did not meet my expectations. I had room #230 right on the corner intersection with noise coming from both directions until the middle of the night. The only thing this place had going for it was the location. Will definitely NOT stay here again!
Lakhsmi
於 2025 年 4 月住了 1 晚
10/10
La alberca estaba en reparacion pero no afecto fue una muy buena experiencia
Luis Arturo
於 2025 年 5 月住了 1 晚
6/10
Anahi
於 2025 年 5 月住了 1 晚
6/10
Great vale for the price. Hotel needs some renovation but it's clean and cute. Had s lot of potential. Centrally located. Helpful and friendly staff
Maria
於 2025 年 4 月住了 2 晚
6/10
natalie
於 2025 年 3 月住了 3 晚
10/10
Sydney
於 2025 年 4 月住了 1 晚
6/10
Poner atencion con la limpieza en los baños ya que olia a humedad y mucho
ulises
於 2025 年 3 月住了 1 晚
8/10
Pretty good
Nataliia
於 2025 年 3 月住了 7 晚
8/10
It was a very pleasant experience to stay at the hotel. They upgraded our room to a suite without charging extra.