Austin Caswell House Hotels

"The entrance to holiday inn is no longer there, the hotel is merged with the indigo. Most ride shares drop you at the old entrance and you need to walk with your luggage down a hill. The room was okay, a little weathered, toilet seat loose, things just worn. Also there was no guide for the tv, which would be helpful for out of town visitors. Just a mid price nothing special hotel. "

"Everything was amazing from check in to breakfast to customer service! Definitely will come back again. Thank you."

"Sergio at front desk was terrific with check-in. Room was great- I'll be back!"

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"Nice restaurant and bar in the same hotel."

"Great place staff was nice, rooms clean and great views. Only negative is if you have large suv and get a large vehicle pass smaller cars still park in the spot and they don’t enforce them to move so have to either pay for parking close by or park in the 15 min wait parking"

"Wouldn't recommend at all. I was traveling in for work and accidentally booked the downtown location. I immediately regretted booking this motel upon driving up. Heavy homeless population outside, dirty and not welcoming at all. Building looks like an 80s motel they did a really poor face-lift on. The lady that checked me in was good but that's where the pleasantries stopped. They didn't inform of $32 per night parking on hotels.com. if I knew i was going to have to invest $180 for one night after deposit, i would have went holiday Inn. Once I checked in, room was sub-par at best. Door didn't seal properly allowing a crazy amount of outside noise in, room felt musty, blankets were paper thin, housekeeping did a marginal job cleaning before I got there, discovered multiple little tidbits of trash throughout the room. 1 am rolls around, people outside being loud. 5am rolls around and the bird noise and traffic noise woke me up and kept me up."

"Clean room and great restaurant staff!!!"

"Parking was safe and easy, having vallet made it ten times easier and better. Staff was really nice and helpful. The room exceeded our expectations. Overall beyond a good experience. "