Cartagena Centro Comercial La Serrezuela Hotels

"Estoy muy contento de haber podido seleccionar su hotel para el ironman. Gracias todo fue super."

"Excellent all around. Our concierge Jeremy was incredible, readily available on WhatsApp, made great recommendations and reservations. Sofitel’s report in Baru was also an incredible day trip planned out completely by our Hotel. "

"Everything was excellent. "

"Overall great stay. Location is wonderful and the building is a super cool older colonial era house. Staff was very helpful and the building felt very secure. I arrived early and departed late, but was able to store my luggage in their locked storage closet. There was one odd moment though where the maid called me back into my room to give me an in-person scolding for having some spotting during the night. So light that I didn't even notice it until she pointed out the evidence on the sheet. I get that it's annoying but if you are in the hotel business, I imagine you encounter evidence of menstruation here and there. This was so mild the reaction seemed overblown. But, this was one minor issue during an otherwise very pleasant stay. "

"Pool is beautiful "

"Yea"

"The hotel is gorgeous, excellently maintained and decorated. The staff is very attentive and friendly. The front desk manager Jorge was very helpful setting up a luxury trip to the small island of Sabai off the Islas de Baru. The restaurant staff learned about my mom’s birthday and Gina led the way in organizing a celebration with balloons and cake! This is a trip we’ll never forget not only because of the beautiful amenities but also because of the dedication of the staff. Can’t forget to mention the server on the rooftop pool, he pampered us like we were royalty. Without any reservations I would recommend this hotel to anyone wanting to experience a luxury warm experience. "

"Habitaciones nítidas, el personal súper amable"

"Comfortable and safe"