Charlotte Family Hotel

"very clean and nice"

"Very clean. Great location walking distance to the mall. Large rooms, amazing staff. Free cookies for the win. Wonderful breakfast Couldn’t ask for anything more. Will definitely stay again. "

"Great service overall - highly suggest "

"Staff was amazing and very accommodating and the rooms were beautiful. I would definitely stay again and recommend. "

"Room was clean and spacious. Onsite staff and valet were friendly. "

"Clean room "

"I had the absolute pleasure of staying at Omni Hotels & Resorts and I cannot say enough wonderful things about Dominique. From the moment we arrived, she went above and beyond to make our stay unforgettable. Dominique catered to every need for my husband, myself, and my parents-in-law with such warmth, attentiveness, and genuine care. What truly stood out was the thoughtful surprise she arranged for us upon arrival a beautiful setup with wine and a heartfelt note acknowledging our anniversaries. It was such a sweet and personal touch that made us feel incredibly special. Her level of hospitality, attention to detail, and kindness truly elevated our entire experience. Dominique is a true asset, and because of her, we will absolutely be returning. Thank you for making our celebration so memorable! "

"The room was clean, the breakfast was simple, but good, and the staff was very friendly. The hotel location has a wonderful parking garage to keep your car and it is great walking distance from many amenities downtown. We are therefore a cheerleading competition and had a great accessibility to Charlotte convention center, which was a plus that we did not have to drive our car and deal with the parking garage traffic we enjoyed our stay and we’ll stay here again "

"Clean, convenient for the airport, great staff"