「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...
「Check in was quick and easy. The staff was very kind and friendly. We ate dinner at the Barrel House which is just down the street and it was delicious! 」
「This place is a great place to stay. The property is close to so many things and also very quiet.
The two challenges we had were, the TV would not connect, but not a big deal for us as we were out most of the day. the staff attempted to fix for us (and I am sure they could have the next day), but again not a concern for us.
The only other thing for me (but not my family), I am a light sleeper and there is a side window that has a light on outside so it made the room a little bright for me...
