吉尔福德克兰登公园附近酒店

“A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining.”

“淋浴房再大一些就更好了，洗手的水龙头太旧了。”

“Thank you for setting up the sofa bed and extra towels as requested”

“Room not that clean. Bathroom fan didn't work. Some mold on bathroom. Smoke alarm went off early in AM. False alarm. Overall property in disrepair. Staff disinterested. First time staying at a Premier Inn and probably my last. ”

“Nice hotel ”

“Enjoy the Swimming pool facility, it is good.”

“Beautiful grounds, a comfortable bed, clean and tidy with attentive staff. It is always a pleasure to stay at Gorse Hill”

“Nice check in. Room at top of old building which was ok but could not open windows on 2nd hottest day of the year.”

“Very poor experience. I have travelling 3 or 4 times every year for the past 20 years. Except the staff in the front desk and health club showed me welcoming. The waitresses in the restuant made sounds and faces behind me during the buffer breakfast. The waitress even did not know I could order and pay online during dinner. Are they trying to embarass the asian faces? Also smelly and stain in the guest room, no refigerator and safe, what kind of experience could not expected.”

“Fantastic over night stay”

“Clean and comfortable environment!”

“it's a very nice hotel and nice breakfast. People are very friendly there. The only drawback is no piano there”

“Wonderful and relaxing environment , beautiful view from family room ! Food are delicious ! Staff are nice and service are excellent ! The only drawback is not enough tissue rolls, shampoo etc for a family of 4.”

“I was little disappointed as when I booked through hotels.com platform,they advertised it as breakfast included free but then when I arrived at the hotel, I was told breakfast was not included. They didn't tell me the cost of the breakfast until I asked, neither was I given a receipt of my payment made (I should have asked but I had three little kids to sort out and it slipped out of my mind) The room was stuffy, there was a fan which only had speed control and didn't do a great job. Not many……

“Edwina was a welcoming host! Nothing was too much trouble! Made sure we always had what we need! Accommodating our American car! Fabulous fresh cooked breakfast! Room was lovely which was cleaned daily. The best shower pressure! Tea coffee, water and juice in the room. Great location, walking distance to Esher town centre and the Racetrack! Highly recommend Edwinas home!”