商業城酒店 | 熱門商業城住宿限時優惠每晚可低至 HK$403

「This my go to placw」

「I travel often for work, so I really value professionalism and customer service when staying at a hotel. Unfortunately, that was the weakest part of my experience here. During my stay, I asked for help with the laundry facilities and later with the computer/printer, and in both cases the front desk staff was not very helpful or service-oriented. The overall attitude felt indifferent rather than welcoming. I also had an issue with the airport shuttle. My understanding was that it was scheduled...

「床太软，房间不通风有味道」

「Don’t stay here. My reservation stated a free shuttle to the airport which I later found on my credit card statement. They did the same to another person I was traveling with. 」

「very good 」

「Very good. 」

「The property was very meh. Old and not updated. I'd only stay again if I could not afford another hotel close to the airport. 」

「Nice room and property!」

「Room and amenities were great! 」

「Ok 」

「When we checked in and got settled, we found that our bathroom light did not work and had to switch rooms. Housekeeping should have known that light didn’t work. Also at check in we let the manager know that we needed a 4 AM shuttle to go too the airport. The shuttle never arrived. At 4:20 we had to get an Uber and the person at the desk got smart with us. You shouldn’t advertise you have shuttle service every half hour when you don’t. We almost lost our 6:00 AM flight because of the no show...