New York Congregation Shearith Israel Hotels

"Temas importantes, colchones de las camas muy pero muy deteriorados, pésima, casi nula presión de agua en la regadera y no servía el Aire Acondicionado/calefacción. De lo demás: Los cuartos están viejos y MUY mal mantenidos. La primer recepcionista con muy mala actitud, no servía uno de los elevadores y eran esperas de 15 min, en el cuarto no servía el teléfono, no hay toalleros en el baño, no proveen secadora de pelo ni folleto de "no molestar", el porta papel roto, no aspiraron (estuvo en la alfombra a la vista la misma M&M roja desde que llegue hasta que salí), no hay vasos. Un día llegamos y las camas tendidas pero las almohadas en la alfombra, otro día dejaron artículos de limpieza en el buró. Cada vez que me acerque a la recepción había un cliente quejándose del servicio y de los cuartos. Lo único bueno del hotel es la ubicación, inmejorable. NO lo recomiendo, honestamente fue una pésima experiencia mi estadía."

"Nice helpful staff but the room was dirty, many things didn’t work and the rooftop was closed. It was a lot to spend for a gross room."

"The room we had overlooked Times Square and was perfect. The bed was really comfortable and the electronic drapes and lights were great. We were also very happy with housekeeping. We left late around 2pm on one occasion and they took care of our room. Staff were great! "

"The “water view” room that I paid extra for did not have a view with all of the construction. Elevator took forever, the floor in the room was sticky and there was nowhere to sit for breakfast. 😢"

"Very quiet and very nice"

"Lobby is too crowded, too loud. Hotel lacks charm and ambience although the room was nice"

"The pictures were deceiving, if you get a basic room they will put you in the bottom floors which are old and had a musty smell. In order to get a room like the one in the pictures you have to pay an extra "premium" fee. I did because the bottom rooms were horrible. In our "premium" room the AC was broken and the maintenance had to come and fix it, he was rude and said we just had to adjust the thermostat. When we told him of course we tried that, he right away pulled out batteries from his pocket and replaced the batteries on the thermostat. The only areas that were decent was the view from the premium room and the desk staff. "

"Although the room is very small, but it is very comfortable for two to stay there one night. "

"Great room, friendly staff, convenient location "