Tulum Dos Ojos Cenote Hotels

"Excellent service, adequate food, friendly staff, plenty of activities for guests. Rooms are OK but we found beds to be a little hard. "

"The staff were extremely friendly and very helpful. This trip was a home away from home.The food and drinks were excellent. "

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."

"Mi experiencia fue absolutamente perfecta. Desde el primer momento todo superó mis expectativas. El lugar es hermoso, muy bien cuidado y con una atención a los detalles que realmente marca la diferencia. El servicio fue excepcional. Todo el equipo fue increíblemente amable, atento y siempre dispuesto a ayudar con una sonrisa. Me hicieron sentir muy bienvenido durante toda mi estancia. La habitación estaba impecable, muy limpia, cómoda y con todo funcionando perfectamente. El ambiente es tranquilo, acogedor y realmente ideal para descansar y disfrutar. Honestamente, todo salió exactamente como lo imaginaba, incluso mejor. Fue una estancia maravillosa y sin duda alguna volvería a hospedarme aquí. Recomiendo este lugar al 100%. Si buscan un lugar con excelente servicio, comodidad y una experiencia realmente especial, este es el sitio perfecto. Muchísimas gracias por una estancia inolvidable. ⭐⭐⭐⭐⭐"

"LOCATION LOCATION LOCATION. Being steps away from the beach you just cant beat that! The staff at the house were amazing and very helpful in keeping everything clean, including the seaweed off the beach. We did the meal service 2 nights and were a bit underwhelmed with the food quality. But the bartender service was totally worth it. The house its self has some wear and tear I feel like could be updated but overall it was a amazing house, location and time spent. We would definitely come back. "

"Wonderful Resort for those who want to get away from “the scene” . Excellent staff, superb service and accommodations. Comfortable. Not fancy or pretentious. Great Resturant on the premises. Ocean front paradise. I have already booked my return."

"The host was incredibly welcoming and helpful throughout the preplanning of our trip as well as throughout our entire stay. She was easy to access and responsive. Barbara even helped us plan a small wedding/vow exchange on the property and connected us with some amazing people to help make our day magical in this beautiful location!The amenities were gorgeous, the view, the calm bay and BEAUTIFUL sand and well-kept beach for enjoyed by all!The staff were OUTSTANDING and just as hard to leave as the beautiful location. They were all so kind, accommodating and down right hard workers!!! We enjoyed the incredible food served by Manuel and the delicious bottomless drinks served by Loius. We appreciated the beautiful ladies that helped keep our space clean and tidy and were so helpful with getting clothes washed and pressed for our big day! They worked so hard to make the indoor space, the outdoor space and beach look simply flawless!!!This was a truly perfect vacation for our whole family!"

"This was a last minute trip and I must say I had absolutely a WONDERFUL time and sooooo happy I stayed here! The Staff…EVERYONE was so nice, professional, helpful, kind, sweet, and attentive. I slept very well…the bed was very comfortable. Then Matias…he did a video of me that was soooooo beautiful. I mean…I speechless as I came to do absolutely nothing…which is surprising being I always do activities and take pictures. They let me stay a lil longer for my flight. Arranged my transportation to and from the airport and even off the bay to go to Tulum. I most definitely will come back and thank you guyz again🥹❤️"

"The hacienda was beautiful, with its own cenote and underground river. Tours by David were amazing on site, and his advice for activities, restaurants etc. really enhanced our stay. The restaurant food was excellent - we had breakfast included and also ate one lunch and 2 dinners during our 5 night stay. "