Encanto Romantic Hotel

"Beautiful resort "

"Great place to stay"

"The room was clean, amazing view, comfortable bed and nice shower. Cleaning staff did a great job each day. All staff were friendly and helpful. Pools were awesome, food was amazing. Felt very comfortable and relaxed. For those who don’t mind walking, it is walking distance to shopping and ball fields. Highly recommend this resort. "

"Such a fun and hip place to stay!!"

"Overall it was a nice resort. The room was loud though. We got a room that backed a service road and the trucks would drive thru or go in reverse with a beeping sound. In the morning housekeeping was loud in the hallway. The grounds were neat and clean. The pools were nice but kind of misleading. I asked about pool hours and was told they are 24/7. While the pools are open the slides aren’t."

"Resort was under construction. pools were closed, very cold. bird "

"I tried leaving 1.5 stars but rounded up to 2. I chose to stay here due to reviews found online of how clean it was. Ironically, I did not find our room to be clean. The shower head was dirty. The shower was gross. The sink had mold in it. Otherwise, the room was comfy and the location was great. Parking price was a bit excessive especially after the cost of the hotel itself. The staff at the bar were super kind and friendly! Although the few people I interacted with at the front desk….not so much. The lady did not seem to care when I made her aware of the black mold. She said she would send someone up to look before we went to dinner. After dinner, it was still there. So even the people in the artwork could notice the frustration in my eyes. She said they were busy so I asked for a different room and all the sudden someone was able to go check it out. Waited for about 30-40 minutes in lobby before she sent someone. The man that checked us out had no personality either. Overall, I would love to come back but would like them to acknowledge this and do better. People pay for a clean space. "

"Everything and everyone was wonderful here. The entire staff was friendly, helpful and very professional. I would definitely recommend this place! "

"Older hotel, but clean. Friendly staff. "