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"The staff was amazing. The rooms are beautiful. Location safe. One of the better hotels in San Francisco."

"Central location for Union Square and transport links across the city. May be a bit dated for some people but when you're out all day sightseeing, it's a comfy choice to return to!"

"Housekeeping and all staff were excellent!"

"From the moment we walked in, we felt safe and well taken care of! Staff is all friendly and helpful. The property has the old glamour of the grand hotels of the past with all of the modern comforts and amenities. Resort Fee gets turned into a hotel credit to spend at restaurant. Love this place! Check out the little french cafe across the street at union square, lovely indeed!"

"The Chancellor Hotel had charm and the staff were very nice. Cookies, coffee/tea available in the lobby. Popcorn was made each evening. Alicia in the lounge was such a treasure - she took time to visit with us and make us feel very welcome. The hotel is close to the BART (which we took from the airport), the LRT and the cable cars. Union square is a block away. The room was small, but that’s to be expected in an old hotel. Everything worked well in the room. The mattress was possibly nearing its last days (our only negative in our whole stay). Lots of pubs/restaurants/bars in the vicinity. We would definitely recommend this hotel. "

"Our stay here was great. We loved the room and the location of the hotel. We will definitely stay here next time we are in the area."

"Great location, really convenient."

"Great place to stay in San Francisco! We were a 5 minute walk to lots of shopping and restaurants were everywhere. There was a stop for the cable car right outside the hotel as well. Room was clean. The rooftop bar was also fun and convenient for a cocktail at the end of the night. Would stay here again"

"Staff helped us a lot. Coffee and tea every morning is very convenient. Good location and excellent rooms."