2/10 Terrible
Thenew U.
12 Jun 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
NONE SHOULD BOOK OR STAY IN THIS APARTMENT... IMAGES AND REALTY DOESNT MATCH AT ALL...
I never been so disappointed in my life… I did a mistake by making reservation through Vrbo. Vrbo doesn’t have any regard for their customer. When customer is mentioning the Aparmtent in bad state of condition…. It’s non stayable. Inspite of that none of the agent have courtesy to understand the condition we are in after staying in this apartment. Agent Mustafa has mentioned there’s nothing major issue with the Aprtment… that’s simply Amazing to get a reply like this….
Problems:-
1. My child got locked in the washroom. The host had to unload the washroom with the master key untill then she was in the washroom crying… ( according to Mustafa that’s nothing major)
2. The house had monsoon water flowing inside from the closed windows ( my child slipped in the apartment twice and injured her knees) images attached . According to Mustafa it’s not a major issue . According to him rain water flowing inside the houses are normal. He mentions across the world water flowing inside the apartment is normal even when windows are closed.., Applause 👏
3. Door handles and knobs are coming out …
4. 1 Wardrobe shutters are missing and 1 wardrobe
Shutters are not closing…. It’s open constantly — images attached
5. Constant notice of utensils and people chatting till 1:00 am as the apartment is right above the kitchen of a hotel.
6. Water pressure in shower is so slow none could take shower properly
7. Host mentions to be available 24*7 whereas he stopped answering calls and replying to
Thenew U.
Stayed 3 nights in May 2024