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"The shuttle bus service from the station was fantastic. All their people were very friendly and helpful. We had the best view of Mt. Fuji. The hotel surrounds were beautiful gardens kept immaculately. We would highly recommend this hotel. Lovely spacious rooms too. Shower over bath thouh. Also lake not far to walk. and tourist bus service to the lake areas, etc. And to the kimono museum; must see. The Kawaguchiko station is very crowded with hundreds of tourists but efficient service to get through. Make sure you book your train ticket seat. Train very crowded. "

"The upkeep of the hotel, the attention to detail, and the quality of customer service were superb! It does not get better than this. The level of attention and responsiveness to each of us is as if there are nobody else at the hotel. "

"View! Mt.Fuji view was excellent."

"Really enjoyable stay "

"Loved staying here. Lovely buffet meals, the rooms were wonderful and clean. Clean and well kept facilities. "

"The room with the mountain view is amazing! Even the lovely public bath has a mountain view. So close to FujiQ Highland. Convenient bus stop that connects to other areas around Kawaguchiko! Room is quite spacious for 2, with a table & 2 chairs to chill by the large windows. Will definitely stay here again!"

"Room was big enough for two. The free buffet breakfast was delightful. And the shuttle bus to the train station was so easy and convenient."

"Everything is excellent "

"The room was very clean, pajamas are provided so our clothes for around the hotel and bar and dinner. The outdoor on on the fifth floor is awesome, they switch floors between men and women depending on the day. The private onset in the room is very nice, warmer than the group one and more private. "