Granville hotels in Montego Bay

"Perfection!! My sister and I enjoyed a girl's getaway week. The room was wonderful with a beautiful view of the ocean and property, the food choices were excellent, and we thoroughly enjoyed our time soaking up sun on the beach!! But most of all, every member of the staff was so pleasant and friendly; never did we encounter anyone unpleasant. We have already made the decision to return!"

"I had a very disappointing experience during my stay. The toilet in my initial room was clogged, and no one assisted me until the following day. Maintenance came out four separate times but was unable to fix the issue. On the second day, I was moved to another room; however, I did not receive any housekeeping service for the remainder of my stay. Whenever I requested towels, staff would tell me they were not assigned to my area and that I needed to contact the front desk. Unfortunately, the front desk rarely answered calls, and when I was finally able to reach someone, it took a long time for assistance to arrive. My room door was opened while I was in the shower. Additionally, I informed the excursions staff that I was booked through Expedia, but my Expedia points were never applied. Overall, the lack of responsiveness, poor communication, and unresolved maintenance issues made for a frustrating experience."

"Clean rooms, very courteous and helpful staff, the menu at the restaurant was well balanced and varied with something for everyone"

"Good for families maybe not so much adults who want a little more privacy and exclusion from teens and kids. for Very large resort with a huge main pool. Staff was very friendly and the food overall was very very good. We got the signature level and the resort only has 2 bars that offer premium liquor, 1 at the signature pool which closes at 6 and the other where you do the check in/out and they close at 11pm. Our room was cozy and we had a beautiful view of the ocean, my only complaint about the room is that you can hear everything. You can hear what is going on upstairs, people walking by outside, and the transportation carts. It’s a pretty good resort and has its pros and cons, but we would probably not go back. And be careful because they are real hard on getting you to go to the breakfast where they try to sway you into buying a membership with the hotel. It took us 4.5 hours of our day. "

"This was my 5th time starting at this property and the food is always great, staff is kind and curious. The hotel however need to be updated with technology and infrastructure. I will be back. "

"Staff extremely cordial and educated. The hotel cleaness is incrediable"

"Everything was excellent "

"Nice experience and wonderful people. We enjoyed our stay at this resort."

"Great experience. I would recommended to turn on the heated pool"