Llanrwst Grey Mare's Tail Waterfall Hotels

"Every member of staff we met at the hotel were absolutely lovely. The chef and catering team did a really great job catering for my quite specific unusual dietary issues, and all the others were cheerful, helpful and attentive. Our room was spotless and very comfortable, although being really picky, we found the lighting was a little bit dim. We really enjoyed the stay very much. "

"Staff were lovely, hotel had everything you could want and the food, especially breakfast was top class. A bit short on parking and not a fan of the automated check in but it was simple enough. A beautiful place to visit and great hotel to stay in."

"Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended."

"Location was perfect and really enjoyed my stay!"

"Really clean, beautiful setting and friendly staff. The food was good too. The only reason for dropping a star was the pool facilities. They felt a little tired and in need of some proper maintenance. The lockers and changing areas were quite ropey – with outdoor shoes effectively allowed right up to poolside. There’s only one shower in each changing room, and in the ladies there’s just a single private changing space sectioned off with a shower curtain. What impacted our stay most was that the pool is only accessible via an outdoor route. On both visits we had to run back across the car park in wet swimsuits to return to our room to shower and change. It also meant we didn’t make use of the pool after checkout. Checkout was 10:30am but pool access was available until lunchtime, which would have been lovely in theory. However, as a family of four staying one night, the bedroom facilities were so good that we just couldn’t justify showering and getting ready in the gym changing rooms."

"Fabulously welcoming and accommodating staff. Brilliant, filling breakfasts every morning. Decent WiFi. Parking was a little way off, but only a two minute walk. "

"Great apartment, it was very easy to find, comes with parking and all amenities necessary. Would definitely recommend! "

"Loved the location and the house fitted our needs perfectly. "

"The games room was a hit with the kids! They spent hours playing while the adults enjoyed some quiet time in the lounge,"