Located in Tianhe neighbourhood, Sheraton Guangzhou Hotel is connected to a shopping centre. The area's natural beauty can be seen at Waterscape Falls In East Station Plaza and Zhujiang Park, while Guangzhou Opera House and Guangdong Museum are cultural highlights. Guangzhou Zoo and Southern China Botanical Garden are also worth visiting. Guests love the hotel's convenience for public transportation: Tianhenan Station is 7 minutes on foot and Tiyu Xilu Station is 8 minutes.
5-star luxury hotel revitalised in 2022 and located in Tianhe
At Sheraton Guangzhou Hotel, you can look forward to a return airport shuttle, a poolside bar and a hair salon. Indulge in a facial, a body scrub and a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature fusion cuisine and brunch.
Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), an outdoor tennis court and limo/town car service
Express check-out, concierge services and ATM/banking services
Guest reviews speak highly of the proximity to public transport
Room features
All 445 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and dressing gowns. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
Bathrooms with rainfall showers and deep-soaking baths
Fridges, coffee/tea makers and daily housekeeping
Languages
Chinese (Mandarin), English, Korean
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Social distancing measures in place
Safety measures
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Train station pick-up shuttle (surcharge)
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 196 for adults and CNY 99 for children
4 restaurants
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Sheraton Seafood Kitchen
Feast All-Day-Dining Rest
Lobby Lounge
Yue Chinese Restaurant
Things to do
24-hour fitness centre
Children's pool
Full-service spa
Outdoor pool
Outdoor tennis court
Sauna
Steam room
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Pool sunloungers
Pool umbrellas
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: CNY 1000 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CNY 196 for adults and from CNY 99 for children
Airport shuttle fee: CNY 780 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 350.0 per night
Credit card charges are subject to a surcharge of 100 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Sheraton Guangzhou Hotel
Sheraton Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou
Frequently asked questions
Does Sheraton Guangzhou Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at 粵海喜來登酒店?
As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at 粵海喜來登酒店 on 2 Apr 2023 start from HK$914.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Guangzhou Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Guangzhou Hotel?
Self-parking is free at this property.
What time is check-in at Sheraton Guangzhou Hotel?
Check-in is from 3 PM - 11:30 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Sheraton Guangzhou Hotel?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Sheraton Guangzhou Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 780 per vehicle applies.
Where is Sheraton Guangzhou Hotel located?
Located in Tianhe, this luxury hotel is within a 15-minute walk of Liyuan Light Science Museum, Tee Mall, and Tianhe Stadium. CITIC Plaza and Zhongtian Shopping Mall are also within 1 mile (2 km). Tianhenan Station is 7 minutes by foot and Tiyu Xilu Station is 8 minutes.
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Well, hotels.con said the deposit is only 500, it’s actually 1000. Next NONE of the reception speak English. Over the past two weeks I’ve stayed at 4 different 5 star hotels they all had English speaking staff... This one was the most disappointing. I have to wait 24 hours to get my deposit back? SERIOUSLY? Every other hotel it’s 15 minutes… why do I need to wait 24 hours? I’ve never heard of this before.
Stayed here for 9 nights, I enjoyed every single night. There was no issue at all! Staff is polite and very nice. COVID protocols were strictly followed so I feel safe. Room is always clean and housekeeping is excellent. The facilities and views might not be as good as the CBD hotels(Ritz, Four Season) but excellent value.