Gunma Prefecture Spa Hotel

My stay at Wafu-no-Yado Masuya was nothing short of magical. Nestled in the heart of Yamanouchi, this ryokan offers a peaceful retreat with authentic Japanese charm. From the moment I arrived, the staff greeted me with warm hospitality and impeccable service. Their kindness and attentiveness made me feel truly welcome. The rooms are beautifully designed in a traditional Japanese style, complete with tatami mats and futon beds. I especially loved the private outdoor onsen. Dinner was a...

things i like: ~ onsen (5 indoor pools 1 outdoor pool, 3 private pools with no additional charge) ~ extremely clean ~ superb service things i dont like: ~ my room is the basic twin room and is quite small, though we got everything needed with extra care and attention paid by the designers and staff to tailor made every bit of furniture ~ wish can try dinner but havent booked ~ its so comfy that we are fighting with our mind to go skiing. wish to stay for much longer.

the room is tidy and clean, staff are friendly and helpful

The room is spacious, free mini bar, the public bath is good. Hotel shuttle to the station and ski area. Just 6 mins walk to old Karuizawa.

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in...