大阪伯太町酒店住宿推介

「若搭飛機到神戶國際機場前來，這裡是最便利的地方，拉著大行李乘機場港灣線的捷運10分鐘內抵達。飯店提供市區免費接駁巴士到新大阪、三宮站；惟從新大阪回飯店，不可中途三宮站下車，需直接回飯店。早餐在30樓風景好，吃起來更美味。」

「有免費接駁車往返機場，超讚」

「硬體、軟體完全滿足入住者需求」

「以四星酒店來說，自助早餐水平只算一般。客人弄掉食物煲蓋到地上，餐廳職員拾起便直接蓋回煲上，清潔程度可怕!」

「如果沖涼水力能大一點就好，浸浴體驗非常好但花灑的水力試了三種調教也是不太夠力，其他服務十分好，瓶裝水很好，大堂的職員能夠英文溝通真的太好了，房與房不會安排太貼近可以安靜點，這也是很貼心的安排，多謝這幾天的服務，交通方便，十分滿意及感激，絕對會再入住。」

「Room was very clean, staff very helpful.」

「"Terrible customer service and zero hospitality. I checked in on June 4 and asked to book the free shuttle bus. The staff refused to help and told me I had to use the self-service kiosk the day before my checkout. However, when I tried to book on June 6 at 10:00 AM, the kiosk system failed and only allowed same-day bookings. I went to the lobby multiple times for help, but the staff completely ignored my problem and insisted it was 'self-service.' The staff here care more about pushing guests to...

「We enjoyed the excellent service from Keihan Universal Tower. The check-in & check-out procedure is smooth. The room is clean and spacious. The bathroom is perfect for my kids bath together. The location is perfect for Universal Studios and there is a Family Mart just downstairs. We will definitely visit again if we go to Universal Studios Japan next time. 」

「房間很大，但是比較殘舊，有接駁車去機場很方便。」

「早餐地方有漫畫看非常特別」

「Second time staying in this hotel. Amazing experience as always.」

「清潔でスタッフさんの対応も丁寧でした。」

「喜歡購物的旅客，不二之選！」

「Very convenient 」

「客房東西很齊全感覺」