Hakone Hakone Open Air Museum Hotels

"Superb facilities. So many onsen- they had three private ones and two shared ones that rotated between men and women each day so you got to try a different one. I was there in peak season and had no issues getting into any of them. The grounds were so relaxing and the rooms so zen. It was a two minute walk from the bus stop that links you to the place you can get shinkansen or do the hakone loop and two mins from a 7/11! I bought my food there rather than eating at the hotel. I had the single room with western bed and it was so comfy. Totally recommend this place for a relaxing stay in the mountains "

"Clean rooms, helpful staff. Great breakfast. We didnt manage to use the spa."

"Amazing, loved the place. Service was great right when you get off the shuttle bus. "

"I had a wonderful stay here for one night. I wish I could have stayed longer! The hotel amenities are wonderful, staff is beyond hospitable, and room was fabulous. "

"Amazing stay. Photos don’t do this justices. It is a beautiful, luxury accommodation with amazing food, beautiful views, lots of space and amenities. We had a wonderful time and will be back"

"We stayed in a villa - it was lovely but the open air bath was smaller than it looked in the picture. We were a family of 4, and hoping to all be in it together but it was sized to hold 2 people comfortably at a time."

"This place was a dream after a busy few days in Tokyo. The onsens (private and public) were serene, the property and rooms are beautiful, and the service was impeccable. "

"Our first stay in a Rakuten property and it won’t be our last. Loved the room, which was more an apartment really. Every thing we would or could need was provided though I wasn’t expecting a telescope to see the stars! Check in was digital and very easy. Welcome pack was unexpected and very good - especially the red wine. Loved the private onsen and balcony foot spa. There was also a sauna but we didn’t use that. 10/10. "

"Beautiful hotel"