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Sheraton Hanoi West

Family-friendly Hanoi hotel in Mỹ Đình with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sheraton Hanoi West

Breakfast, lunch, dinner served; international cuisine, garden views
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
BBQ/picnic Area

Reviews

8.8 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is HK$1,043
HK$1,183 total
includes taxes & fees
5 Oct - 6 Oct
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Room options

Available filters for rooms
Showing 3 of 11 rooms

View all photos for Deluxe, Guest Room, 2 Twins, Sofa Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe, Guest Room, 2 Twins, Sofa Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washing machine
Hypo-allergenic bedding
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Property amenity
InterContinental Hanoi Westlake, an IHG Hotel
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (1001)
The price is HK$935
HK$1,060 total
includes taxes & fees
4 Oct - 5 Oct
InterContinental Hanoi Westlake, an IHG Hotel

About the area

Map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000

What's nearby

  • My Dinh National Stadium - 14 min walk
  • Keangnam Landmark Tower 72 - 4 min drive
  • Vietnam National Convention Center - 6 min drive
  • West Lake - 8 min drive
  • Hoan Kiem Lake - 11 min drive

Getting around

  • Ga Thuong Tin Station - 21 min drive
  • Ga Hà Đông Station - 30 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Lackah - ‬2 min walk
  • ‪Pho Ngon Restaurant - ‬7 min walk
  • ‪Thu Hằng Beer - ‬3 min walk
  • ‪Highlands Coffee - ‬2 min walk
  • ‪Market Cafe - ‬1 min walk

About this property

Sheraton Hanoi West

Family-friendly hotel near My Dinh National Stadium
Located close to The Garden Shopping Center and Hanoi Museum, Sheraton Hanoi West provides a poolside bar, a corner/local shop and a terrace. Indulge in a body treatment, a deep-tissue massage and reflexology at the on-site spa. The on-site international cuisine restaurant, Market Café, offers breakfast, brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with designer shops on-site and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • A lift, a porter/bellboy and a ballroom
Room features
All 520 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with separate baths/showers and bidets
  • 50-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • On-site parking options include a carport

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: USD 21.5-22 for adults and USD 10.5-11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Market Café
  • Sky Bar
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free supervised childcare
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4499 square feet of space)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 26.2 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.5 to 22 for adults and USD 10.5 to 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 9:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 26.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza West Hanoi Hotel
Crowne Plaza West Hanoi
Crowne Plaza West Hanoi Hotel Hanoi
Crowne Plaza West Hanoi
Hyatt Regency West Hanoi
Sheraton Hanoi West Hotel
Sheraton Hanoi West Hanoi
Sheraton Hanoi West Hotel Hanoi

Frequently asked questions

Does Sheraton Hanoi West have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Hanoi West?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Sheraton Hanoi West on 5 Oct 2024 start from HK$1,042.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hanoi West pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hanoi West?

Self-parking is free at this property.

What time is check-in at Sheraton Hanoi West?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM to 9:00 PM for a fee.

What time is check-out at Sheraton Hanoi West?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Hanoi West located?

This family-friendly Hanoi hotel is located near the airport, within 2 mi (3 km) of My Dinh National Stadium and The Garden Shopping Center. Hanoi Museum and Vietnam National Convention Center are also within 3 mi (5 km).

Sheraton Hanoi West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 215 reviews" "
Rating 8 - Good. 72 out of 215 reviews" "
Rating 6 - Okay. 18 out of 215 reviews" "
Rating 4 - Poor. 4 out of 215 reviews" "
Rating 2 - Terrible. 3 out of 215 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anh

Stayed 1 night in Feb 2024

10/10 Excellent

Raju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s quite and there’s was lot of food options .Especially the breakfast was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Good property but far away from town centre, quite an inconvenience to get to and fro

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Eiko

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Nov 2023

10/10 Excellent

Shawnta

Liked: Staff & service, amenities, property conditions & facilities
Staff was incredibly knowledgeable
Stayed 1 night in Nov 2023

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, good service and spa. Fitness center was also nice but the treadmills wernt working great.
Stayed 4 nights in Nov 2023

10/10 Excellent

Armine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room with a kitchen and a living room. It was like a residential apartment with ALL the facilities - a microwave, washing machine, electric stove, refrigerator, pots and pans, you name it.
Stayed 5 nights in Nov 2023

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Gud
Stayed 1 night in Oct 2023

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Sammy

Business traveller
Liked: Staff & service
I arrived early in the morning before the check in time and the staff allowed me to use the shower to freshen up before my business meeting. Made a huge difference.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert, Bellingham

Liked: Cleanliness
Z
Stayed 1 night in Jul 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great staff and the visit was too short. Really excellent breakfast. Will definitely stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Nai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2023

8/10 Good

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were. Limited it felt in the dinning area and bar. Overall the service was very pleasant.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ritesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a cemetery which i could see from my room But a very comfortable and satisfactory place Experia did not book my breakfast
Stayed 3 nights in Mar 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel with friendly staff
Stayed 4 nights in Mar 2023

10/10 Excellent

DIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are always polite.
Stayed 4 nights in Feb 2023

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel.
Hotel is relatively new but a bit far from any malls. However transport is easy to arrange.
Stayed 5 nights in Sep 2022

10/10 Excellent

Hanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and helpful.
Stayed 4 nights in Sep 2022

10/10 Excellent

Le thi thanh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Hotel is clean n beautiful
Stayed 1 night in Jun 2022

8/10 Good

GG

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019