Norwich Hellesdon Hospital Hotels

"Friendly help ful staff at excellent hotel - really good value for money"

"Overall the hotel was great…unfortunately "

"Very small hotel parking, which charges £5/night. Much larger car park next doors. We had a very slow check in with the receptionist doubling up as a waiter whilst trying to check us in (????). Room was ok. Toilet very low and leaning to one side. Beds comfortable. Apart from a few kids running up and down the corridor in the evening, the night was very quiet. Breakfast was a buffet, which was nice. This includes a cooked breakfast. Would we stay again? Not sure. We wanted to go to the Norfolk Antiques Fair, so the hotel is not far from the show ground. If you’re looking for a centrally located hotel then this is not the hotel for you."

"Breakfast was nice and good choice Parking was easy "

"Food was really good and priced well. Beds were comfortable, staff were lovely. Location great and parking a real bonus. "

"Breakfast and dinner were excellent plenty to choose from. Staff friendly. Lovely room. "

"1. No prearrival communication. I had to call the day before to find out what was going on "call me when you arrive" was the answer 2. Amenities not great: no waste bin in the kitchen, washed up crockery left out on the drainer, bathroom dirty, toilet seat not fitted to the toilet 3. The beds were nice and well made up 4. No wifi (tbf our host explained that wifi was down in the area) 5. Lots of the hosts things left in the house, to the point he came back the next morning asking for his shoes 6. Received 4 calls and 4 texts at midnight after departure; accused of stealing plates and glasses and that the police would be called (they were stacked in the dishwasher ready for a cycle, but there were no dishwaser tablets available to run the cycle). Texts later received to say the messages were for someone else and not meant for me - understand the apology but to accuse a customer of theft and threaten them with the police in the first instance is not on. Overall feeling about the stay and experience (pre and post) was very bad "

"It was clean and in a great location for us "