「Generally an OK place to stay. Our room was not as clean as one would hope for…many surfaces dusty; a bit of random hair in the bathroom; carpet in the room and halls could use some cleaning. The mattress was quite soft but not in a good way; we tended to roll towards the middle through the night.
The property “rules” they provide upon arrival seem to be observed and it was generally pretty quiet after 10pm. Cannot understand why people can’t close doors quietly rather than letting them slam...
「The overall cleanliness of the property did not meet expectations or reflect the hotel's online ratings.
The hallways, carpets, and common areas were untidy, and the carpets inside the room were also dirty. Despite reporting this issue to your staff, no action was taken to clean them. Additionally, the elevator was broken during my stay.
I hope you will take this feedback into consideration to improve the property's maintenance and service.」