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“Was an overall stay, only issue was the air conditioning in the room didn’t work properly. We tried to get assistance with it but unable to fix it so our room was warm at night. ”

“The staff make this hotel. They are always friendly, helpful if you need it, fas and efficient. Pablo in the cocktail bar was excellent. ”

“24hr shuttle”

“Staffs are very friendly.”

“早餐品質優良，櫃臺人員有禮貌。”

“Very friendly staff and neat castle”

“Very convenient location - access to shopping malls & supermarkets within 5 mins Room condition was great with a kitchen and coffee machine”

“The check-in staff did not proactively mentioned that the access to our room was different from other rooms, until we could not use the lift after we tapped our access card. Afterwards, we were susprised to learn that there was no lift access to our room. The room would be more comfortable if there are more than 1 chair available, considering there are ample amount of space. It was also quite noisy facing the main street while windows needed to keep open for ventilation with no air con……

“Very clean but room very small and without possibility of opening the window. The Staff mentioned us all windows are like that. Having just a fun in the room is not enough to have fresh air/change the air. ”

“Perfect location close to everything. Room is nice and facilities are well. A coffee machine is provided inside the room. ”

“Out of the centre but brilliant tram close by costing only a few euros and takes no time to reach your destination”

“The staff were all helpful and friendly on arrival and departure. They stored our luggage until check in which we were very grateful for. The room was clean and had all the facilities needed.”