Isla Mujeres Spa Hotel

"I loved my stay at Privledges, however the culture of saving loungers on beach and not occupying them for several hours is ridiculous. The pool was awesome, the staff, Edwin, Alex, Eduardo, & Samuel top notch! I would highly recommend this resort, all inclusive was the best way for us to go!"

"Great location. 2 minutes from Playa Norte. You can walk to everything you need. Restaurants all around. The pool is not the best. Looked dirty but who wants to use the pool when yhe beach is across the street. The man with the little souvenir store rents beach chairs or umbrellas for 8 dollars. Wort it if you are planing to stay at the beach all day. When we got there the front desk lady was rude. She had an attitude and was short with us.. I went and talk to an older lady that was there she was nice and gave us the wifi passcode and told us where the pool was and that we could use towels. Anyways will stay there again just because of location and price. "

"No beach view from our room No washcloths Clean Pool - small"

"Rooms were clean. Place in general needs a little updating. Overall was very nice. Food was good. Staff is amazing. Luis at the bar is very friendly and does an excellent job. JC is awesome as always as the beach waiter. Will be back again "

"It’s on the Main Street of isla mujeres so you’ll hear all kinds of noises "

"We really liked the staff and location of this hotel. They take great care of you. "

"While the property had great possibility, sadly the entire stay felt disjointed due to the way things are run. Example- rooftop pool that has no food/bar available…even though there is a restaurant on the rooftop. The hotel advertised that the rooftop bar was open at 3pm, yet we never saw any staff there until the restaurant prepped to open. The staff seemed undertrained and consistently put into circumstances where they were unsure of how to fulfill a request. Again, while the property was nice, I would not recommend returning until management irons out quite a few wrinkles. "

"No beach view. "

"We love this place. Beautiful views, clean condos, great service, staff is friendly! Have booked and stayed here for five years and have already booked for next year! "