Accor Hotels Ito hotels

"Absolutely amazing. We booked the villa with private indoor and outdoor onsens and the space was fantastic. Like a little house, a living room, bedroom, bathroom, bath area next to the indoor onsen, outdoor deck with onsen, and a little patio kind of area outside the living room. Extremely clean and cozy, and the staff made us feel so welcomed immediately. They prepared little honeymoon surprises like a letter, a dessert, and were so sweet always. The food was wonderful and so delicious, we loved having specific dining times and even breakfast was so satisfying. We chose the Japanese breakfast and it was sooo yummy. Everyone working there is so kind, helpful, and there seems to be a lot to do! It is also right in front of the bus stop, super convenient. We took it from Hakone-Yumoto and then took it to Odawara to catch the Shinkansen. Thank you so much for making our honeymoon and first Christmas as a married couple so special. We can’t wait to come back one day!"

"Great location , free parking , excellent staffs ! Dinner was also excellent! Wish the happy hour location is at the lounge not at the family pool area ! "

"温泉最高でした♨️ 朝夕で男湯女湯交代するので全部巡れるのも嬉しかったです！"

"Our favorite stay during our 2 week Japan trip. Incredible amenities (hot spring, sauna, heated floors, projector), amazing views of Hakone Shrine and Fuji, and a smooth check-in process. The bus stop, 7/11, and pirate ship dock are a 2-min walk away and were incredibly convenient. "

"Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet."

"Beautiful room, super clean, amazing service, and wonderful amenities"

"We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay. "

"Evrything"

"Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen."