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"Customer service was excellent! They made me feel very welcomed and went above and beyond in assisting me with my lost luggage! Kaori San was so friendly and her warm happy personality was the best! I would recommend this hotel whole heartedly. 💯 for rating! "

"Good stay"

"Location is very good, one train stop from Kamakura and the monorail connects with Enoshima. The hotel has all the facilities we needed with the benefit of lower rates than Kamakura. Ofuna is a true taste of a Japanese suburb with great shops and lost of reasonably priced restaurants "

"Staff was kind and courteous. I am vegetarian and they don’t have many options for a vegan on the breakfast buffet. But it was still nice to have breakfast included in the price of the room. The room was comfortable and had a refrigerator and hot water kettle for tea which was nice. I would definitely stay here again."

"Very polite and friendly"

"Very clean property and EXCELLENT staff! Highly recommended."

"清潔でスタッフの応対もよくとてもいい時間になりました。"

"This hotel is really nice. Room was very spacious, clean. But we had an issue with the air conditioner. Maybe because it’s fall the temperature was set to a point that the room felt warm the whole time. "

"Staff was very nice"