Tulum Jaguar Viewpoint Tulum Hotels

"Such comfy beds and the restaurant is not to be missed!"

"The room was beautiful, but there were roaches (I understand that in tropical locations/ jungle locations it tends to be harder to get rid of them but it was still unfortunate to see), the room was not cleaned while I was there and evidence of the room merely being turned down was done since the dead bugs found in the room were not removed from the floor during my stay. Be mindful if staying in the swim out rooms that the sliding door to the pool do not have a handle to pull the door back open, you could leave the door open with the screen door closed but the ac will turn off (as it should to preserve energy). There were a lot of nice amenities in the room, I was given an upgrade to preferred so this may affect what was provided in the room, but they give you a small sample of sunscreen and mosquito repellent (I used what was provided in the room and my own repellent and still got bit up so bear that in mind if you are sensitive to mosquito bites). There was a beach bag that you get to keep, robes, slippers, a sewing kit, shower cap, and very nice soap, shampoo conditioner and lotion provided. The room also has a large safe, ample storage, no vanity area, but a small extendable mirror with a light for makeup application (which you will need to stand to utilize). The breakfast was lack luster in flavor and was very "American". The dinner restaurants were better but lacked seasoning at the outdoor grill restaurant. The French restaurant was far better in terms of taste. "

"The property was beautiful and the staff were amazing "

"Beware of cancelation policy. Tried to change or cancel 2 1/2 weeks out and they wouldn't do a thing. Must be run by one of the cartels"

"The staff was helpful and knew English well. The room was neat and clean, AC was turned on 23C before my arrival and it was just perfect! I enjoyed my stay at this hotel very much."

"This hotel was amazing! Definitely recommend if you are going for this vibe"

"I had an amazing time, the property was stunning. A breath of fresh air and exactly what I needed for a vacation "

"Tranquil hotel, a short taxi to either the beach area or the town. Receptionist was excellent and he provided us with great local tips!"

"It’s definitely a property that looks better in pictures than in person. We only stayed one night and proceeded to check out. The beaches were just a tad bit too dirty for our liking and the rooms were definitely not what I expected. Overall hospitality was amazing."