Birmingham Kelly Ingram Park Hotels

"Staff was friendly. Location was great."

"This condo is spacious, but lacks in accommodations. The retrieval of the key to the apartment requires you to access a questionable alley (do so IN your vehicle) without a code. The code that I was provided with thru Expedia was 0000. I called, the owner answered and gave me the right code and directions to retrieve the key. You won’t understand, unless you call. As listed, it states that there are linens provided for the pullout. Only a comforter was provided. I had to get sheets and pillows delivered from Walmart on my dime. It has a kitchen, but only has plates and utensils. 2 pots. One tiny skillet. No baking pans. Not one bowl. If you are looking for a place to stay, that you just need to sleep. It is fine. Very clean. There was a couch (king pullout with no sheets or pillows) comforter provided, 2 barstools, and a queen size bed with linens and pillows. No tables or chairs. "

"Staff was fantastic "

"Best hotel I have stayed in!"

"Great stay. Would definitely come again. "

"We had issues in our room with the toilet not functioning. It was supposed to repaired while we were out during the day came home to the existing problem with wet towels on the floor that had not been cleaned up. Called the front desk was told there were no rooms for us to move to and sent up maintenance. Maintenance left assuring us the problem was fixed but indeed it was not. Our toilets would not flush and randomly flushed itself throughout the evening. Both my sister and I use the lobby bathroom throughout the evening. I spoke with the front desk and although I booked this through Expedia I am a Hilton member They assured me that there were rooms available and we should have been moved but we're not. They also told me they would add points to my Hilton account since they could not refund any money as I booked through Expedia. As of today none of that has happened. Very disappointed in this property and how they handled our issue. Would not book again."

"Staff were excellent, clean room "

"We only paid so much for the indoor pool because my daughter was having surgery the next day and it wasn’t even open "

"Staff were super friendly!"