Prince Hotels Kuzuma hotels

"My stay was excellent from the start to finish. The reception staff were incredibly helpful ,accommodating, making checkin and out and other inquiries seamless. The room was spotless and the temp was perfectly set up for comfort. Transportation was also hassle free especially the shuttle service to Disney. Drivers were very polite and always on time. I enjoyed the breakfast as well- there were so many options to choose from. Servers were also polite and helpful showing me how to use the machines. Overall I had a wonderful experience and would definitely recommend and stay here again."

"Clean, spacious room, great quality amenities. Hotel is quiet and conveniently located to shopping and Disney properties. There is a Lawsons on the first floor! Courteous and helpful staff. The buffet at the restaurant was very good. Highly recommend this hotel."

"A beautiful, clean hotel with great views and great location "

"This is my favorite place to stay in Tokyo. Beautiful gardens and qiuet. Way more than a business hotels, even major international ones. The teppanyaki reatuarant on the grounds should not be missed."

"They will charge you extra for luggage storage for the day, for early check-in., late check-out. These was no amenities available during our visit in mid March. No pool, no hot tob, no sauna. After a long flight we arrived at the hotel at 9 AM and were exhausted. We asked for early check-in and was told it will be extra charge of $20/ hour and would have to wait untill 3 p.m. then after we signed up for their Hotel App , we could check-in at 1 PM.We were also told falsley that our room was not ready , but later learned that it was actually ready all along. "

"Nothing "

"Room was nice. Onsen usage is not included unless you the package that includes it. Not as nice as the other properties, you can do worst."

"Great hotel just a little walk to the rail station. There's also a shuttle service to and from Haneda Airport. The hotel was very clean and housekeeping was done everyday. Like that the check-in and out is with people, can't stand self check-in machines. The staff was very friendly and helpful. Plenty of great little restaurant around, we recommend Tagoto, a soba restaurant and Shun'ya, an izakaya restaurant. Both were very accommodating to non-Japanese speaking people."

"Clean rooms, friendly staff, close and easy access to both Disney parks."