Yaiza Las Coloradas Castle Hotels

"The hotel staff were very friendly and the spa in particular is well worth a visit. The rooms were fine and the pool area is nice in the sun. Drink options are quite varied with an upcharge for branded drinks which is expected on an all inclusive. The food was average, breakfast probably the best out of the 3 main meals. Food was quite badge and bland with not masses of choice but it was average. "

"Great location regarding beach and marina. Lovely hotel. Reception staff very good main bar staff were okay. The food is nice but very much the same each night "

"This is advertised as a 5 Star property. However, there were a number of disappointing issues: A number of the on site restaurants were closed, the Wi-Fi in the room stopped working half way through our holiday, the 'Fun Pub' was only open between 20:00 & Midnight and was closed completely on Wednesday & Friday. The squash court was closed and the two treadmills were in a poor state of repair."

"Near to most things the island has to offer. Food was varied each night. Pools kept in good condition. Rooms were neat and cleaned each day. Staff were excellent and multilingual. Would stay here again, the value for money is excellent."

"Friendly staff, perfect location and views, great restaurants and pools. Will be back!"

"Host was extremely helpful. The villa was clean and comfortable with all equipment provided. Spacious and great sized rooms. Pool was smaller than average but perfectly adequate. Would definitely recommend and stay again when we visit Playa Blanca. Thank you Shin for sharing your Villa. "

"Yes"

"Great experience again. Made very welcome at check-in. Early flight so went to reception couple of hours before check-in time and completed paperwork. Received call when villa ready, excellent service. Villa spotlessly clean, well equipped kitchen and pool area. Private parking. Great location for marina area shops, restaurants and the market. Same villa as last time, same excellent stay. Shall return again."

"We are a couple and stayed for 56 nights in December and January.Great location, good outside space, light and airy rooms. Good sized bedrooms & bathrooms.The kitchen is small, which we knew when we booked. If the villa is full, there is a shortage of crockery and cutlery. Could also be useful to have a few more cooking utensils. Kitchen cupboards need replacing or painting again, as the paint is coming off.Bathrooms are good, although the shower trays look a little grubby. Bought a couple of covered bins for organic waste as the bins provided were open topped.Bedrooms are a good size, with plenty of wardrobe space and hangers. Beds comfortable, however would strongly recommend mattress and pillow protectors. The pillows really need replacing.There is a significant amount of damp / flaking paint in villa. Had an issue with water ingress when it rained. We reported this, once it was determined that it was rain and not a burst pipe, nothing was done to fix it.TV requires a Google update, which prevented us from receiving English channels or Netflix / Prime. We were advised that a technician would come to do the update. This never happened. Communications are on WhatsApp which goes to an AI Assistant which will escalate to the team advising that someone will be in touch on the chat. This may or may not happen. Although it may seem that we are being overly critical, for the money that we paid we were disappointed with the quality of this villa. I"