Cancun Las Perlas Beach Hotels

"Our fridge didn’t work and we went downstairs to ask to get it fixed and no one ever came up to fix it. Buffet was good. Staff were friendly and nice. No wash rags in our room only big towels. Pool and beach was nice. Overall I would give this place a 8/10. "

"Overall we had a very fun stay at Temptations Resort. The biggest highlight was the daily pool parties and games. Many of the staff and performers were excellent, hardworking, and clearly take pride in creating a lively atmosphere. The resort itself was generally clean and well maintained, the entertainment was energetic, with wild parties and the performances were a lot of fun. Unfortunately our trip ended on a very disappointing note. Our airport transfer was scheduled for 4:30 pm. When we checked in and again when we checked out, we were told we could remain at the resort and enjoy the facilities until our ride arrived. However, at exactly 3 pm we were abruptly told to leave the pool and the common areas. We were literally pulled out of the pool and directed to the lobby. Because we had been told we could stay until 4:30, we were not prepared for that. We had chlorine on us, had not showered, and had to awkwardly use the lobby bathrooms to get organized while waiting for our ride. It was an embarrassing and frustrating way to end what had otherwise been a great trip. The confusing and inconsistent communication between staff created an unnecessary situation. Temptations is a fun place with great energy, but experiences like this leave the impression that once your stay is technically over, the hospitality quickly disappears. We'd probably go back but probably for a much shorter period of time and we'd be more careful with important details that staff describe."

"The property is good. After 10:00 pm, nothing in the hotel is open except room service. We only had an issue with the morning staff—Nincy and Alfredo were very rude. However, everyone else was excellent."

"The only truly great part of our stay at Hotel Riu Palace Peninsula was the employees. Every staff member we interacted with was kind, friendly, and clearly working hard to provide good service. Their hospitality was the highlight of the trip and the main reason this review isn’t lower. We were also there for a wedding, and I will say the wedding itself was very well organized and executed. That said, many other aspects of the stay were disappointing. The grounds were clean and generally well maintained, but the experience didn’t live up to what you would expect from a luxury all-inclusive resort. The food was mostly underwhelming. The breakfast buffet was actually quite good, but the rest of the food across the property was mediocre at best. The drinks were also extremely weak and often tasted watered down, which was disappointing for an all-inclusive resort. Entertainment was also lacking. The theater appeared mostly unused during our stay, and there were very few shows or activities in the evenings. It made the resort feel quieter and less lively than expected. Another issue was the constant presence of people around the property trying to sell things. We were approached repeatedly by vendors pushing souvenirs or services. Even more concerning, there were strange men approaching guests trying to talk them into buying drugs, which made the atmosphere uncomfortable and not something you expect at a resort like this. Our room experience was also disappointing. There were no i"

"It was an excellent experience loved the people that work there they treat you like family. I will definitely stay there again. "

"Great stay at the Aquamarina hotel "

"Friendly staff, clean rooms. Great parking"

"The hotel was fantastic. It has the right energy and options to have a great trip whatever your energy level/party scene is or isn’t. We were extremely pleased with the quality of food and the staff could not have been more helpful. Superb! "

"Horrible resort with poor service. Not enough staff working the bar and at the buffet. The staff did not care to help and it was low quality all around. Would not go back. "